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Mass Immediate Check and passive service

Posted: Fri Aug 27, 2021 8:26 am
by steph007
Hi,

In the Mass Immediate Check it's not possible to easily identified passive Service and I wondering if there is not a way to do it.

When we have issues on server, the sysadmin work on the problem to fixed it and then, go to the Mass Immediate Check to force check to see if the problem is solved by the Nagios point of view. But thesysadmin cannot identified easily the passive check and sometime force a check for a passive check. Thats generate out a alert since Fressness is configured to generate a warning and a ticket in our environnement.

If in the different view in the console, including Mass Immediate Check, it could be possible to identified the passive check, that would save alert for the support team. Is there a way to do that?

Re: Mass Immediate Check and passive service

Posted: Fri Aug 27, 2021 4:37 pm
by lmiltchev
If I understand this correctly, you are looking for a way to "hide" passive checks on the "Mass Immediate Check" page, so that you won't force an immediate check on a passive service. Is this correct?

Currently this is not possible. I can submit a feature request on your behalf if you'd like. Please keep in mind that the decision to implement the enhancement is at the discretion of our development team.

Re: Mass Immediate Check and passive service

Posted: Mon Aug 30, 2021 11:18 am
by steph007
Hide or have a way to identified it from "Mass Immediate Check" and maybe other pages would be nice.

Re: Mass Immediate Check and passive service

Posted: Mon Aug 30, 2021 1:03 pm
by lmiltchev
I submitted an internal feature request on your behalf. Thank you!