Nagios Support Forum

Hi,

I was wondering if there is any way to suppress notification depending on status return statement?

We have a situation, where we remotely check performance through "check_by_ssh" and every now and then we get a CRITICAL alert, but it is CRITICAL because of timeout issue...

So, Severiity is CRITICAL and Info says:
Info: (Service Check Timed Out)

For check_by_ssh, I already set "-t 300" option.

Because all contacts receive CRITICAL alerts, I can't stop these alerts to going to operations center and they start panicking... So, is there a rule I can setup, which says: if "Info" Like "Timeout" then send notification just to admin instead of all contacts?

If not, is there at least a way I can make "Timeout" errors categorized as "Unknown" - which is currently just sent to Nagios admin who can look at it, rather than everybody receiving it.

I'd like to be notified when there is a timeout, but just not as CRITICAL - as it almost always recovers - and if it still remains unknown then we'd go check it anyway.

I know there is a "service_check_timeout" in nagios.cfg - this is still left at "60", may be increasing this could solve the problem all together... however, cannot be 100% sure, so getting it to alert "timeout" errors as "Unkown" seems to be the best option. i.e. if it is an option.

Thanks in advance.

This doesn't exist by default.

The only way I can think to do this would be to create some sort of wrapper plugin that wraps you check_by_ssh plugin and then does the filtering, and then returns your desired output.