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No data in system component status
Posted: Tue Sep 14, 2021 9:56 am
by nagiosxi-admins
We have Nagios XI 5.8.6. We are experiencing intermittent "No Data" in "System Component Status" dashlet under Admin tab.
This is very similar to the issue described in
https://support.nagios.com/forum/viewto ... us#p324256
Please suggest what could be the reason and remedy for this.
Re: No data in system component status
Posted: Tue Sep 14, 2021 5:54 pm
by ssax
Please PM me a copy of your profile, you can download it from Admin > System Profile by clicking the Download Profile button.
Is selinux enabled?
Is the nagios account expired?
Are your
/etc/sudoers entries proper?
https://support.nagios.com/kb/article.p ... ategory=44
Re: No data in system component status
Posted: Wed Sep 15, 2021 8:39 am
by nagiosxi-admins
I have PM'ed you the profile that I downloaded as per the steps you mentioned.
selinux is disabled and nagios user is not expired.
Also sudoers settings are fine.
Please review the profile and suggest next steps for this intermittent issue.
Re: No data in system component status
Posted: Wed Sep 15, 2021 5:50 pm
by ssax
Responded via PM.
Re: No data in system component status
Posted: Thu Sep 16, 2021 2:23 am
by nagiosxi-admins
I performed the steps you suggested and sent you the response via PM
Those steps didn't help
Re: No data in system component status
Posted: Thu Sep 16, 2021 4:45 pm
by ssax
Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:
https://support.nagios.com/tickets/
Thank you!
Re: No data in system component status
Posted: Mon Sep 20, 2021 10:48 am
by ssax
Locking thread, ticket received, we will continue support through the ticket.
Thank you!