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Graphs not generating for the servers.

Posted: Tue Sep 14, 2021 11:05 am
by kalyanpabolu
Hi Team,

We recently observed that nagios is not generating a graph for any of the services. We have already restarted the NCPD services but it's not helping. PFA the screenshot of graph for reference.

[root@monprdmgtss03 ~]# service npcd restart
Stopping npcd: [ OK ]
Starting npcd: DEBUG: Config File = /etc/pnp4nagios/npcd.cfg
CONFIG_OPT_LOGTYPE = file
CONFIG_OPT_LOGFILE = /var/log/pnp4nagios/perfdata.log
CONFIG_OPT_LOGFILESIZE = 10485760
CONFIG_OPT_LOGLEVEL = -1
CONFIG_OPT_SCANDIR = /sw/pnp4nagios2/var/spool/
CONFIG_OPT_RUNCMD = /sw/pnp4nagios2/libexec/process_perfdata.pl
CONFIG_OPT_RUNCMD_ARG = --bulk
CONFIG_OPT_MAXTHREADS = 10
CONFIG_OPT_USELOAD = 0
CONFIG_OPT_LOAD = 10.0
CONFIG_OPT_USER = nagios
CONFIG_OPT_GROUP = nagios
CONFIG_OPT_PIDFILE = /var/run/npcd.pid
CONFIG_OPT_SLEEPTIME = 15

Re: Graphs not generating for the servers.

Posted: Wed Sep 15, 2021 10:37 am
by ssax
Based on that output it looks like you have a custom version of pnp4nagios installed which likely broke the XI process.

Please PM me a copy of your profile.zip, you can download it from Admin > System Profile by clicking the Download Profile button/