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Graphs or Data in the table don't appear in the dashboard

Posted: Mon Nov 08, 2021 4:45 am
by DhananjayaPatil
Hi Team,

Facing this issue recently, after I select 30 days in timeline of a dashboard, sometimes data is present in the table but doesn't appear and Graphs appear. And sometimes, its the other way around. I could temporarily resolve this issue by restarting logstash and elasticsearch services. But is there any permanent way to resolve this? Since restarting these services might cause data loss, so looking for a permanent solution to it.

Thanks in advance.

Re: Graphs or Data in the table don't appear in the dashboar

Posted: Mon Nov 08, 2021 2:38 pm
by pbroste
Hello @DhananjayaPatil

Thanks for reaching out, since the issue is resolved after service bounce on 'elasticsearch' and 'logstash' we would typically start by checking to make sure that the date,time, and timezone are all sync'ed up.

Verify the date, time, and timezone are correct in all:

Code: Select all

date
ls -l /etc/localtime
php -r 'echo date("D M j G:i:s T Y")."\n";'
grep "date.timezone =" /etc/php.ini
grep date.timezone /etc/php.ini
The option to take a look through the logs to see if there is anything getting hungup. Example; 'cat /usr/local/nagioslogserver/var/*.log | grep -Ei 'error|warn|fail|timeout' | less -SR'.

Please PM over the logs when you get a chance so we can see what is going on:

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tar -czvf /tmp/logserver.tar.gz /usr/local/nagioslogserver/var/
Thanks,
Perry