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Backend login to the Core Config Manager failed.

Posted: Wed Nov 10, 2021 9:25 am
by gdolidze
I get the following message when clicking apply configuration.

Backend login to the Core Config Manager failed.

An error occurred while attempting to apply your configuration to Nagios Core.
Monitoring engine configuration files have been rolled back to their last known good checkpoint.

I have tried

Code: Select all

su nagios
cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh

Re: Backend login to the Core Config Manager failed.

Posted: Thu Nov 11, 2021 10:02 am
by gsmith
Please send us your system profile.
1. Login to the Nagios XI GUI using a web browser.
2. Click the "Admin" > "System Profile" Menu
3. Click the "Download Profile" button
4. Save the profile.zip file and share the file in a private message and then
reply to this post to bring it up in the queue.

Thanks

Re: Backend login to the Core Config Manager failed.

Posted: Fri Nov 12, 2021 9:50 am
by gdolidze
I have sent the file..

Re: Backend login to the Core Config Manager failed.

Posted: Mon Nov 15, 2021 10:18 am
by gsmith
Hi

Please try the following on the CLI of the Nagios server:

Code: Select all

chage -l nagios
 su - nagios
 cd /usr/local/nagiosxi/scripts
 time ./reconfigure_nagios.sh
This should show what is causing the Backend login error.
See the https://support.nagios.com/kb/article/n ... s-780.html KB article for possible resolution.

Thank you!