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Not Receive Email Notificaiton
Posted: Fri Nov 12, 2021 3:07 am
by pfpl_support
Hi Support,
We found out recently our Nagios email notification is not working when NCPA checked service down.
Even with trigger custom notification email also not receive any email.
Please share anything that we can check.
Re: Not Receive Email Notificaiton
Posted: Fri Nov 12, 2021 2:09 pm
by ssax
Does Admin > Email Settings > Send a Test Email work?
If not, you can enable debugging following this guide and PM me the output after clicking the Send a Test Email again:
https://support.nagios.com/kb/article/p ... g-820.html
Please go to Admin > Manage Email Settings:
- Make sure Logging is checked
- Click the Update Settings button
Then run this tail command as sudo/root (and leave it running):
Code: Select all
tail -Fn0 /var/log/maillog /usr/local/nagiosxi/tmp/phpmailer.log /usr/local/nagiosxi/var/eventman.log
Then force a notification to send and PM the output of the still running tail command.
Then PM me a copy of your
profile.zip, you can download it from Admin > System Profile by clicking the Download Profile button.