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Gateway Timeout in Nagios XI
Posted: Thu Dec 02, 2021 8:16 am
by fidia
Hi,
Sometimes, while attempting to send a test email, after 1 minute of loading it outputs:
Gateway Timeout
The gateway did not receive a timely response from the upstream server or application.
Any advice?
Tnx
Re: Gateway Timeout in Nagios XI
Posted: Thu Dec 02, 2021 2:50 pm
by pbroste
Hello
@fidia
Thanks for reaching out, let's increase the "default_socket_timeout" value in the php.ini. What's the current value set at?
Code: Select all
grep "default_socket_timeout" /etc/php.ini
Then restart the services by bouncing:
Thanks,
Perry
Re: Gateway Timeout in Nagios XI
Posted: Fri Dec 03, 2021 3:56 am
by fidia
Hi Perry,
Current socket value is 60.
Re: Gateway Timeout in Nagios XI
Posted: Fri Dec 03, 2021 2:52 pm
by pbroste
Hello
@fidia
Thanks for following up, want to have you enable debug logging on the 'phpmailer' and let us know the results. Also provide a screenshot as well.
https://support.nagios.com/kb/article/p ... g-820.html
Thanks,
Perry