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after key renew performance graphs are empty

Posted: Sun Dec 05, 2021 9:10 am
by urilerner
hi

I have renewed my key usung "reset maintenance status for Nagios XI systems that were once online but moved offline.

performance graphs are not showing the graphs like it used to .

is it a known problem ?

Re: after key renew performance graphs are empty

Posted: Mon Dec 06, 2021 1:40 pm
by pbroste
Hello @urilerner

Thanks for reaching out, want to get a System Profile from you so we can see what is going on.

To send us your system profile.
  • Login to the Nagios XI GUI using a web browser.
  • Click the "Admin" > "System Profile" Menu
  • Click the "Download Profile" button
  • Save the profile.zip file and send via Private Message
Thanks,
Perry