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SNMP monitoring error

Posted: Thu Dec 16, 2021 9:34 am
by RIDS_I2MP
Hi Team,

We tried to enable Nagios SNMP monitoring for windows server through OID but we are getting Below error.
Can you please check it from your end and help us to resolve this issue.


MIB search path: $HOME/.snmp/mibs:/usr/share/snmp/mibs
Cannot find module (CISCO-SMI): At line 28 in /usr/share/snmp/mibs/CISCO-USP-MIB_.my
Did not find 'ciscoMgmt' in module #-1 (/usr/share/snmp/mibs/CISCO-USP-MIB_.my)
Unlinked OID in CISCO-USP-MIB: ciscoUspMIB ::= { ciscoMgmt 827 }
Undefined identifier: ciscoMgmt near line 31 of /usr/share/snmp/mibs/CISCO-USP-MIB_.my
Cannot adopt OID in CISCO-USP-MIB: cuspCallsDroppedExceedingLicense ::= { cuspCallStats 12 }
Cannot adopt OID in CISCO-USP-MIB: cuspMaxCallsRoutedOneMin ::= { cuspCallStats 11 }
Cannot adopt OID in CISCO-USP-MIB: cuspAvgCallsRoutedOneMin ::= { cuspCallStats 10 }
Cannot adopt OID in CISCO-USP-MIB: cuspCallsRoutedOneSec ::= { cuspCallStats 9 }
Cannot adopt OID in CISCO-USP-MIB: cuspMaxDroppedCPSOneMin ::= { cuspCallStats 8 }
Cannot adopt OID in CISCO-USP-MIB: cuspAvgDroppedCPSOneMin ::= { cuspCallStats 7 }
Cannot adopt OID in CISCO-USP-MIB: cuspDroppedCallsOneSec ::= { cuspCallStats 6 }
Cannot adopt OID in CISCO-USP-MIB: cuspMaxCPSOneMin ::= { cuspCallStats 5 }
Cannot adopt OID in CISCO-USP-MIB: cuspAvgCPSOneMin ::= { cuspCallStats 4 }
Cannot adopt OID in CISCO-USP-MIB: cuspCPS ::= { cuspCallStats 3 }
Cannot adopt OID in CISCO-USP-MIB: cuspTotalFailedCalls ::= { cuspCallStats 2 }
Cannot adopt OID in CISCO-USP-MIB: cuspTotalCalls ::= { cuspCallStats 1 }


Thanks in advance
Thanks & Regards,
I2MP Team.
RIDS_I2MP

Re: SNMP monitoring error

Posted: Thu Dec 16, 2021 3:55 pm
by gsmith
Hi


Based on this error:

MIB search path: $HOME/.snmp/mibs:/usr/share/snmp/mibs
Cannot find module (CISCO-SMI): At line 28 in /usr/share/snmp/mibs/CISCO-USP-MIB_.my
Did not find 'ciscoMgmt' in module #-1 (/usr/share/snmp/mibs/CISCO-USP-MIB_.my)
Unlinked OID in CISCO-USP-MIB: ciscoUspMIB ::= { ciscoMgmt 827 }

It looks like you need an additional MIB file from Cisco:
(CISCO-SMI)

Once you get the file from Cisco please view it in a text editor to verify there is a 'ciscoMgmt' entry.

Oftentimes a MIB file will reference other MIB files, so if you see that then you will need to download
them from the vendor and import them into Nagios XI.

Thanks!

Re: SNMP monitoring error

Posted: Mon Dec 20, 2021 11:03 am
by RIDS_I2MP
Hi Smith,

We received "CISCO-SMI.my" MIB file also we found 'ciscoMgmt' entry in this file.

Kindly let us know how to import "CISCO-SMI.my" MIB file into Nagios XI.

PFA Attached "CISCO-SMI.my" file.
CISCO-SMI.txt
!! Thanks in advance !!

Thanks & Regards,
I2MP Team.
RIDS_I2MP

Re: SNMP monitoring error

Posted: Tue Dec 21, 2021 11:08 am
by gsmith
Hi

Please take a look at these, then let us know if you still need help:

https://support.nagios.com/kb/article/n ... s-852.html

https://support.nagios.com/kb/article/n ... re-73.html

Thanks

Re: SNMP monitoring error

Posted: Tue Dec 21, 2021 12:54 pm
by RIDS_I2MP
2021-12-21_231758.png
Hi Team,

We have imported CISCO-SMI.my MIB file in Nagios XI also verified 'ciscoMgmt' entry in file.

But we are getting “Unknown (Missing Database Entry)” error.

Kindly help us to resolve this issue.

PFA Screenshot for the same.

!! Thanks in advance !!

Thanks & Regards,
I2MP Team.
RIDS_I2MP

Re: SNMP monitoring error

Posted: Tue Dec 21, 2021 3:30 pm
by gsmith
Hi,

Please open a ticket at:
https://support.nagios.com/tickets/

In the ticket reference this forum post: https://support.nagios.com/forum/viewto ... 212#339436
and say that you would like to have a "remote screen share"

Once you have created the ticket please respond to this forum post and say that you created the ticket
so we can close out this thread and continue with this issue via the ticketing system.

Thanks

Re: SNMP monitoring error

Posted: Wed Dec 22, 2021 5:03 am
by RIDS_I2MP
Hi Smith,

As per your suggestion we have created #240147 ticket.

!! Thanks in advance !!

Thanks & Regards,
I2MP Team.
RIDS_I2MP