Page 1 of 1

Need Client ID for licensing new server

Posted: Thu Dec 16, 2021 10:15 am
by CBoekhuis
Hi,

We are at the point to replace our nagiosxi servers ( nagios1 and nagios2 as backup/test ) to two new phisycal servers ( rhnagios1 and rhnagios2 as backup/test). To license the servers i remenber from a few months ago that i need a client need a Client ID for activating the licensing of the new servers. Can you help me in that ? Or can i user de ID you gave me last time?

With kind regards
Christian

Re: Need Client ID for licensing new server

Posted: Thu Dec 16, 2021 1:15 pm
by gsmith
Hi,

Could you please give me the ips of the old servers and of the new servers?

If you are going to use the same ips for the new servers as you did for the old then you should
be all set.

Let me know.

Thanks

Re: Need Client ID for licensing new server

Posted: Thu Dec 16, 2021 1:53 pm
by CBoekhuis
Hi,

below our overview of the current and new systems. If you can add de 2 in bold it would be nice.

nagios1 192.168.116.50 (Current production xi server)
nagios2 192.168.116.51 (Current failover/test xi server)
rhnagios1 192.168.116.1 (New production xi server) <==============
rhnagios2 192.168.116.2 (New failover/test xi server) <==============

rhnagios3 192.168.16.32 (can be removed was a trial ansible deployment)

I hope you can keep the 4 systems registered, because we have to reconfigure all again due to de failing of the backup restore procedure.
Our current systems have problems with de ndo version you distribute sins 5.6.9. A clean reinstall will clear all history sins version 4.1 :D

We hope in the next 2-3 months to be completely migrated.

With kind regards,

Christian

Re: Need Client ID for licensing new server

Posted: Thu Dec 16, 2021 3:40 pm
by gsmith
Hi

I need to ask our sales/licensing team how they want to proceed. I'll
let you know or they may contact you directly.

Thanks

Re: Need Client ID for licensing new server

Posted: Mon Dec 27, 2021 2:03 am
by CBoekhuis
Hi ,

can you give us an update?

Re: Need Client ID for licensing new server

Posted: Mon Dec 27, 2021 10:34 am
by gsmith
Hi

Ryan Rule from our Sales/Licensing team told me he has reached out to you.

If for some reason he didn't contact you please let me know.

I am going to lock this thread.

Thanks!