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Nagios XI sending alerts via email

Posted: Tue Dec 21, 2021 2:02 pm
by fidia
Hi,

Sending alerts via email using SMTP protocol works fine. However, if I turn on 2fa/mfa on the email I defined in SMTP, the alerts/emails won't be sent.

The output in logs is "connection refused".

Any suggestions?

Thanks
Filip

Re: Nagios XI sending alerts via email

Posted: Tue Dec 21, 2021 3:49 pm
by benjaminsmith
Hi,

To resolve that, you'll want to create an application-specific password for the XI server. What email service are you using?

Regards,
Benjamin

Re: Nagios XI sending alerts via email

Posted: Wed Dec 22, 2021 4:20 am
by fidia
Hi Benjamin,

Can you elaborate the term application-specific password?

Also, I am using multiple email services, but in this case, let's see the scenario with the outlook email service.

Thanks,
Filip

Re: Nagios XI sending alerts via email

Posted: Wed Dec 22, 2021 10:47 am
by benjaminsmith
Hi Filip,

Yes, for many mail services the application-specific password is a workaround for applications that do not support two-factor authentication.

For example, for outlook, here are the instructions to set that up.

Using app passwords with apps that don't support two-step verification

Let me know if those instructions help you get it working.

--Benjamin

Re: Nagios XI sending alerts via email

Posted: Wed Dec 22, 2021 5:16 pm
by fidia
I understand now.

Thank you very much for the solution.

Re: Nagios XI sending alerts via email

Posted: Wed Dec 22, 2021 5:21 pm
by benjaminsmith
Thank you very much for the solution.
Your welcome.

We are going to be closed for the next couple of days and back on Monday.

Happy Holidays!

Re: Nagios XI sending alerts via email

Posted: Thu Dec 23, 2021 4:55 am
by fidia
Thanks, and happy holidays!