install error - The step that failed was: 'build_rrdtool'

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bcgriffin90
Posts: 14
Joined: Mon Dec 20, 2021 2:46 pm

install error - The step that failed was: 'build_rrdtool'

Post by bcgriffin90 »

I've tried running the quick and also the manual install on a fresh rhel 8 server. The server has an active subscription and i've added the optional codeready repo.

Here is some info from my install.log. I've also attached the entire file as well.

nagiosna]# grep -i fail install.log
ln: failed to create symbolic link 'rrdcreate': File exists
ln: failed to create symbolic link '/usr/lib64/librrd.so.8': File exists
Installation step failed - exiting.
The step that failed was: 'build_rrdtool'
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kfanselow
Posts: 241
Joined: Tue Aug 31, 2021 3:25 pm

Re: install error - The step that failed was: 'build_rrdtool

Post by kfanselow »

Hi bcgriffin90,

I just replicated the error on a fresh install of CentOS-8. It looks like rrdtool is being installed by another package, pcp-import-ganglia2pcp-5.3.5-2.el8.x86_64 in this case:

[root@localhost tmp]# rpm -qa | grep -i rrd
rrdtool-1.7.0-16.el8.x86_64
rrdtool-perl-1.7.0-16.el8.x86_64


[root@localhost tmp]# rpm --erase rrdtool.x86_64
error: Failed dependencies:
librrd.so.8()(64bit) is needed by (installed) rrdtool-perl-1.7.0-16.el8.x86_64
rrdtool = 1.7.0-16.el8 is needed by (installed) rrdtool-perl-1.7.0-16.el8.x86_64


[root@localhost tmp]# rpm --erase rrdtool-perl-1.7.0-16.el8.x86_64
error: Failed dependencies:
perl(RRDs) is needed by (installed) pcp-import-ganglia2pcp-5.3.5-2.el8.x86_64



Could you run the following on your system and let us know what is returned ?

Code: Select all

rpm -qa | grep -i rrd
Thanks and Best Regards,
Keith
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