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Putty - not possible to login

Posted: Fri Jan 07, 2022 4:54 am
by RalfS
I have following problem: I am not able to login as root in the PuTTY.

Question: Possible to reset the password? How/Where can i reset the password?

Many thanks again for help/assistance!

Re: Putty - not possible to login

Posted: Fri Jan 07, 2022 10:14 am
by pbroste
Hello @RalfS

Thanks for reaching out; it sounds like you are having issues with the login to your Linux server os via ssh using Putty. The 'root' user account you refer to is associated with the Linux operating system and not directly with the Nagios Application user login account(s).

We will not provide direct support as this issue is related to the operating system. However, your internet searchable forum write-up's with instructions can be found by using the following example search: "how to reset root password Linux" or similar.

Please let us know if you have further questions regarding any issues once logged in,
Perry