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SERVICE: PING - Status unkown

Posted: Tue Jan 11, 2022 10:36 am
by RalfS
Good day,

we have following problem: the Service "Ping" will be presently (for each host) the status "unkown" - pls see attached the two screenshots.

Question: Who can help/assist there in order that the service will be in good working order (maybe after some reset some commands are missing

in the configuration - this is the reason why we have send also the two shortcuts).

Many thanks beforehand for assistance again.

Re: SERVICE: PING - Status unkown

Posted: Wed Jan 12, 2022 12:46 pm
by kfanselow
Hi RalfS,

It looks like you have the check_nt plugin selected for the ping check, try selecting the check_ping plugin for the Check command in the Service Management window (red arrow in the attached copy of your screenshot).

Thanks and Best Regards,
Keith

Re: SERVICE: PING - Status unkown

Posted: Fri Jan 14, 2022 5:37 am
by RalfS
Hi,

many thanks your last and assistance.

Have checked the nt_plugin but unfortunately wihout success (same as before).

(Pls also see the attached screenshot).

Many thanks again for help/assistance in this matter.

Re: SERVICE: PING - Status unkown

Posted: Mon Jan 17, 2022 11:28 am
by kfanselow
Hi RalfS,

Try changing the Check command to one of the ping commands such as check_ping ( see the attached screenshot ).

Thanks and Best Regards,
Keith

Re: SERVICE: PING - Status unkown

Posted: Fri Jan 21, 2022 7:44 am
by RalfS
Many thanks for your help/assistance!

Have tried to use this ommand but unfortunately the result seems to be the same - see attached screenshot

Are there maybe any other suggestions/helpful hints for this problem?

Many thanks again.

Re: SERVICE: PING - Status unkown

Posted: Fri Jan 21, 2022 6:03 pm
by ssax
Edit the service again and set your $ARG1$ and $ARG2$ values to these:

Code: Select all

$ARG1$: 100.0,20%
$ARG2$: 500.0,60%
Then Save, Apply Configuration, force a check, and then let us know if that resolved the issue.

Thank you!

Re: SERVICE: PING - Status unkown

Posted: Sat Jan 22, 2022 9:53 am
by RalfS
Hello,

many thanks again for help and assistance.

Have changed it in the mentioned way but unfortunately without success. (pls see attached screenshots).

If some other ideas: Very welcome to solve this problem.

Many thanks.

Re: SERVICE: PING - Status unkown

Posted: Mon Jan 24, 2022 10:22 am
by ssax
Go back and edit the service, then chance the Check command to check_ping. Then apply configuration and force a check. The output shows check_nt so you must've selected the wrong check command on that service.