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SERVICE: PING - Status unkown
Posted: Tue Jan 11, 2022 10:36 am
by RalfS
Good day,
we have following problem: the Service "Ping" will be presently (for each host) the status "unkown" - pls see attached the two screenshots.
Question: Who can help/assist there in order that the service will be in good working order (maybe after some reset some commands are missing
in the configuration - this is the reason why we have send also the two shortcuts).
Many thanks beforehand for assistance again.
Re: SERVICE: PING - Status unkown
Posted: Wed Jan 12, 2022 12:46 pm
by kfanselow
Hi RalfS,
It looks like you have the check_nt plugin selected for the ping check, try selecting the check_ping plugin for the Check command in the Service Management window (red arrow in the attached copy of your screenshot).
Thanks and Best Regards,
Keith
Re: SERVICE: PING - Status unkown
Posted: Fri Jan 14, 2022 5:37 am
by RalfS
Hi,
many thanks your last and assistance.
Have checked the nt_plugin but unfortunately wihout success (same as before).
(Pls also see the attached screenshot).
Many thanks again for help/assistance in this matter.
Re: SERVICE: PING - Status unkown
Posted: Mon Jan 17, 2022 11:28 am
by kfanselow
Hi RalfS,
Try changing the Check command to one of the ping commands such as check_ping ( see the attached screenshot ).
Thanks and Best Regards,
Keith
Re: SERVICE: PING - Status unkown
Posted: Fri Jan 21, 2022 7:44 am
by RalfS
Many thanks for your help/assistance!
Have tried to use this ommand but unfortunately the result seems to be the same - see attached screenshot
Are there maybe any other suggestions/helpful hints for this problem?
Many thanks again.
Re: SERVICE: PING - Status unkown
Posted: Fri Jan 21, 2022 6:03 pm
by ssax
Edit the service again and set your $ARG1$ and $ARG2$ values to these:
Code: Select all
$ARG1$: 100.0,20%
$ARG2$: 500.0,60%
Then Save, Apply Configuration, force a check, and then let us know if that resolved the issue.
Thank you!
Re: SERVICE: PING - Status unkown
Posted: Sat Jan 22, 2022 9:53 am
by RalfS
Hello,
many thanks again for help and assistance.
Have changed it in the mentioned way but unfortunately without success. (pls see attached screenshots).
If some other ideas: Very welcome to solve this problem.
Many thanks.
Re: SERVICE: PING - Status unkown
Posted: Mon Jan 24, 2022 10:22 am
by ssax
Go back and edit the service, then chance the Check command to check_ping. Then apply configuration and force a check. The output shows check_nt so you must've selected the wrong check command on that service.