Nagios Integration with Service now
Posted: Tue Jan 18, 2022 4:33 am
Team,
We are using Nagios XI (5.8.4) and integrated with service now to create auto incidents for Nagios alerts .
Recently , we got multiple critical alerts for different servers with error (CHECK_NRPE: Error - Could not connect to **.**.**.**: Connection reset by peer) and respective auto incidents were raised by Service Now . After sometime alerts got resolved , but auto incidents were not closed as expected. Please suggest the possible causes for this.
Thanks in Advance.
Regards,
Chandra
We are using Nagios XI (5.8.4) and integrated with service now to create auto incidents for Nagios alerts .
Recently , we got multiple critical alerts for different servers with error (CHECK_NRPE: Error - Could not connect to **.**.**.**: Connection reset by peer) and respective auto incidents were raised by Service Now . After sometime alerts got resolved , but auto incidents were not closed as expected. Please suggest the possible causes for this.
Thanks in Advance.
Regards,
Chandra