C:/ disk total reporting different than the actual total

[meganwilliford]

Hello,

This is the first I've run into a scenario where the total C:/ disk amount is reporting something different from the ncpa api than what the actual total C:/ disk amount is. Any ideas on why this is the case and how to be sure the agent reports the correct total?

Actual:

actual_c_drive_capacity.png

Reporting:

reporting_c_drive_capacity.png

[ssax]

Is there a possibility that the disk was expanded live? If you restart the ncpa_listener service on the Windows system does it show correctly then?

Are you seeing any errors in your ncpa_listener.log on the Windows system?

What version of NCPA is the system running? You can find it next to NCPA in Programs and Features in the Control Panel on the Windows system or by running this command from your XI server:

Code: Select all

/usr/local/nagios/libexec/check_ncpa.py -H X.X.X.X -t 'yourtoken' -M 'system/agent_version'