Login token was expired, please try again
Posted: Wed Mar 09, 2022 4:27 pm
Seeing very similar results to what were mentioned https://support.nagios.com/forum/viewto ... 16&t=63928 and https://support.nagios.com/forum/viewto ... =7&t=63434, but there were no solutions posted, so I wanted to make a new post.
Running 5.8.7, but this has been happening with the last several versions which we've been running on.
1) click on a rapid response link in a host/service email alert, e.g.,
https://nagios.foo.com/nagiosxi/rr.php? ... d3d79c738f
2) you are brought to a page that says "Error: This rapid response URL has expired and can no longer be used.
You must login to view this object."
3) click the Login link on this page and you are brought to the main XI login page
4) enter valid credentials and click login
5) "Login token was expired, please try again." is displayed
6) Until the related browser cookie is deleted, the same message is displayed after every attempt and I cannot login. Sometimes refreshing the page 5-10 times works, and sometimes it doesn't
I've checked all the time/date commands as mentioned in the first post, and everything is synced up with the correct time zone.
Using Chrome, but an incognito chrome window will log in no problem.
I've run df -h and all drives are 65% or less used.
tail -F /var/log/httpd/* shows the following lines when I click login
Any help is appreciated!
Running 5.8.7, but this has been happening with the last several versions which we've been running on.
1) click on a rapid response link in a host/service email alert, e.g.,
https://nagios.foo.com/nagiosxi/rr.php? ... d3d79c738f
2) you are brought to a page that says "Error: This rapid response URL has expired and can no longer be used.
You must login to view this object."
3) click the Login link on this page and you are brought to the main XI login page
4) enter valid credentials and click login
5) "Login token was expired, please try again." is displayed
6) Until the related browser cookie is deleted, the same message is displayed after every attempt and I cannot login. Sometimes refreshing the page 5-10 times works, and sometimes it doesn't
I've checked all the time/date commands as mentioned in the first post, and everything is synced up with the correct time zone.
Using Chrome, but an incognito chrome window will log in no problem.
I've run df -h and all drives are 65% or less used.
tail -F /var/log/httpd/* shows the following lines when I click login
Code: Select all
==> /var/log/httpd/ssl_access_log <==
172.X.X.X - - [09/Mar/2022:16:22:27 -0500] "POST /nagiosxi/login.php HTTP/1.1" 302 -
==> /var/log/httpd/ssl_request_log <==
[09/Mar/2022:16:22:27 -0500] 172.X.X.X TLSv1.2 ECDHE-RSA-AES128-GCM-SHA256 "POST /nagiosxi/login.php HTTP/1.1" -
==> /var/log/httpd/ssl_access_log <==
172.X.X.X - - [09/Mar/2022:16:22:28 -0500] "GET /nagiosxi/login.php?nspfailure=1 HTTP/1.1" 200 26532
==> /var/log/httpd/ssl_request_log <==
[09/Mar/2022:16:22:28 -0500] 172.X.X.X TLSv1.2 ECDHE-RSA-AES128-GCM-SHA256 "GET /nagiosxi/login.php?nspfailure=1 HTTP/1.1" 26532