Clicking Create Config in NRDS Config Manager = Blank Page
Posted: Wed Nov 30, 2022 3:51 pm
Hello,
I am setting up a new instance of Nagios XI Enterprise. I performed a clean install on Ubuntu 22.04, Nagios XI version: 5.9.1. Everything seems functional during most of the setup but when I go to the NRDS Config Manager and clock Create Config I just get a blank page.
In the apache2 logs I see the following when I click the button.
[Wed Nov 30 15:36:29.078480 2022] [php:error] [pid 489610] [client] PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php:296\nStack trace:\n#0 /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php(56): do_create()\n#1 /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php(28): route_request()\n#2 {main}\n thrown in /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php on line 296, referer: https://nagxi-qa/nagiosxi/includes/comp ... anager.php
I have tried a couple of things namely the Nagios support page on what to do if you load a blank page and followed that, but it did not resolve the issue.
I am setting up a new instance of Nagios XI Enterprise. I performed a clean install on Ubuntu 22.04, Nagios XI version: 5.9.1. Everything seems functional during most of the setup but when I go to the NRDS Config Manager and clock Create Config I just get a blank page.
In the apache2 logs I see the following when I click the button.
[Wed Nov 30 15:36:29.078480 2022] [php:error] [pid 489610] [client] PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php:296\nStack trace:\n#0 /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php(56): do_create()\n#1 /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php(28): route_request()\n#2 {main}\n thrown in /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php on line 296, referer: https://nagxi-qa/nagiosxi/includes/comp ... anager.php
I have tried a couple of things namely the Nagios support page on what to do if you load a blank page and followed that, but it did not resolve the issue.