Page 1 of 1

Logging into Core Config Manager

Posted: Mon Jul 16, 2012 5:49 pm
by bdouglass
I'm unable to access items in the core config manager screen. I seem to log in OK, and the upper-right window shows the configuration user and has a logout link. Unfortunately, every time I click a link on the left-hand menus, I get returned to the CCM login page. I can log into NagioxXI OK, just not CCM.

This is a plain RHEL6 system using the 2011R3.2 source installer.

Thanks for any help you can give.

Bill D.

Re: Logging into Core Config Manager

Posted: Tue Jul 17, 2012 9:05 am
by slansing
Hi, can you please check your System Profile and make sure that the time zones are set to your current time zone?
You may access this through Admin > System Profile.

Re: Logging into Core Config Manager

Posted: Tue Jul 17, 2012 10:31 am
by bdouglass
It was unset, so I put in the appropriate timezone and restarted Apache. Now the system profile shows the correct time, but I still cannot access the CCM.

Bill Douglass

Re: Logging into Core Config Manager

Posted: Tue Jul 17, 2012 10:38 am
by slansing
Can you try holding SHIFT + RELOAD/REFRESH on the CCM page? This will refresh your Javascript. If this does not work try accessing CCM from an alternative browser.

Re: Logging into Core Config Manager

Posted: Tue Jul 17, 2012 10:52 am
by bdouglass
That let to an SSL cert error, which comes from my trying to configure SSL for the web server. I undid that and everything works now.

I''ll go back and revisit what I did wrong with SSL.

Thanks for your help.

Bill Douglass