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Error installing ncpa-2.4.0.el9.x86_64.rpm

Posted: Tue Dec 20, 2022 4:29 pm
by jason.mcnulty
Hello,
I'm trying to install the Nagios agent on my RedHat server (9.11.36-RedHat-9.11.36-5.el8_7.2). I followed the instructions on https://assets.nagios.com/downloads/ncp ... g-NCPA.pdf to add the Nagion repo, which worked as expected.

However, when I run the yum install ncpa -y command, I get the following error.

Error:
Problem: conflicting requests
- nothing provides compat-openssl11 needed by ncpa-2.4.0-1.el9.x86_64
(try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)

The install has worked on a separate server with the same build. Downloading the actual RPM (ncpa-2.4.0.el9.x86_64.rpm) and running the install results in the same error.

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Posted: Wed Dec 21, 2022 1:50 pm
by kbauma01
Do you have compat-openssl11 installed? I'm assuming so.

rpm -qa | grep compat-openssl11

It is available from RH, try downloading the RPM and manually install it? Or unistall/reinstall?

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Posted: Tue Dec 27, 2022 11:24 am
by jackl
Hello and thank you for the reply.

My output for rpm -qa | grep compat-openssl11 shows nothing. If I try to install the agent via the recommended way of adding the repo (rpm -Uvh https://repo.nagios.com/nagios/9/nagios ... noarch.rpm) and using the yum install ncpa -y command, I get the following error.


" Problem: conflicting requests
- nothing provides compat-openssl11 needed by ncpa-2.4.0-1.el9.x86_64
(try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)"

When looking for compat-openssl11, I found the following bug report (https://bugzilla.redhat.com/show_bug.cgi?id=1947584) . I also tried to install the actual RPM from the centos repository (https://centos.pkgs.org/9-stream/centos ... 6.rpm.html) but that RPM stated that it was missing dependencies as well.

If other customers have not had this issue, then I can ask our Linux support team to look into this. This could be just an issue in our environment.

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Posted: Tue Dec 27, 2022 4:41 pm
by gormank
Install compat-openssl11 with it's dependencies, then install ncpa.

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Posted: Sat May 13, 2023 2:56 pm
by jasonsanders
gormank wrote: Tue Dec 27, 2022 4:41 pm Install compat-openssl11 with it's dependencies, then install ncpa.
hello
I was having the same error and after installing compat-openssl11 according to your instructions, now it's working. Thank you.

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Posted: Wed Jul 05, 2023 8:45 pm
by willie34
jackl wrote: Tue Dec 27, 2022 11:24 am Hello and thank you for the reply.

My output for rpm -qa | grep compat-openssl11 shows nothing. If I try to install the agent via the recommended way of adding the repo (rpm -Uvh https://repo.nagios.com/nagios/9/nagios ... noarch.rpm) and using the yum install ncpa -y command, I get the following error.


" Problem: conflicting requests
- nothing provides compat-openssl11 needed by ncpa-2.4.0-1.el9.x86_64
(try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)"

When looking for compat-openssl11, I found the following bug report (https://bugzilla.redhat.com/show_bug.cgi?id=1947584 travle ) . I also tried to install the actual RPM from the centos repository (https://centos.pkgs.org/9-stream/centos ... 6.rpm.html) but that RPM stated that it was missing dependencies as well.

If other customers have not had this issue, then I can ask our Linux support team to look into this. This could be just an issue in our environment.
I also have this problem and need help

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Posted: Thu Jul 06, 2023 7:10 am
by nehakakar
Try this...

Reinstall compat-openssl11
```
rpm -qa | grep compat-openssl11
```
Now you can proceed with the installation of ncpa using the following command:
```
sudo yum install ncpa -y
```

By following these steps, you should be able to resolve the conflicting requests error and install ncpa-2.4.0.el9.x86_64.rpm successfully that I Hope so.

Re: Error installing ncpa-2.4.0.el9.x86_64.rpm

Posted: Wed Jul 12, 2023 8:12 pm
by nicklesta
Try this...backrooms

Reinstall compat-openssl11
```
rpm -qa | grep compat-openssl11
```
Now you can proceed with the installation of ncpa using the following command:
```
sudo yum install ncpa -y
```

By following these steps, you should be able to resolve the conflicting requests error and install ncpa-2.4.0.el9.x86_64.rpm successfully that I Hope so.
I tried in order of steps and it fixed the error. Thank you very much.