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How open Nagios XI feature requets and issues

Posted: Tue May 23, 2023 3:07 am
by iam33
Hi!
Thanks in advance!

I have created a topic with the subject "Feature Request" so that it can be integrated into new platform updates. But I don't know if this is the normal procedure for feature requests and issues or if I should do it elsewhere.
When I want to do it for Nagios Core, I do it on github but I don't know where to do it for Nagios XI. Can you tell me where I should do it?

Thanks.

Re: How open Nagios XI feature requets and issues

Posted: Wed Jun 21, 2023 5:54 am
by iam33
nobody knows how to open a feature request or issue in Nagios XI ???

Re: How open Nagios XI feature requets and issues

Posted: Wed Jun 21, 2023 9:20 am
by bv406
Do you mean opening a case with Nagios Support?

If you're looking to open a case with Nagios Support you'll need to login to Nagios Answer Hub and submit a case/ticket through there.

Re: How open Nagios XI feature requets and issues

Posted: Wed Jun 21, 2023 9:24 am
by deby23456
For an issue and you have support you can check out this document below.

https://nagiosenterprises.my.site.com/s ... ing-a-Case

Re: How open Nagios XI feature requets and issues

Posted: Wed Jul 05, 2023 10:28 am
by iam33
I can't figure out how I should spend one of my license cases to open a feature that could improve the Nagios XI platform.
Isn't there another way to do it?

Re: How open Nagios XI feature requets and issues

Posted: Wed Jul 05, 2023 1:19 pm
by dawgo
As of present there doesn't seem to be an official way to submit a feature request. You could try opening up a case to get a response from official support, but it'd be the developers who have control of what would be added. So there'd be no guarantee even if you used one of your cases.

Re: How open Nagios XI feature requets and issues

Posted: Thu Jul 06, 2023 9:43 pm
by kg2857
Why not post it here? Nagios people actually once in a while post here.
I always wonder why posters are so secretive when posting in these forums, almost as if readers were supposed to be mind readers.