Nagios Support Forum

Hi team,

I am getting below error when sending alert from nagios to pagerduty. How to resolve below mentioned issue.

[root@LVSNIGIOSPRD01 pdagent]# vi pdagentd.log
2023-07-25 00:12:22,441 INFO SendEventTask pdagent.pdqueue Retrying events in service key 6def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:12:42,445 INFO SendEventTask pdagent.pdqueue Processing event 1690265193185364_def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:13:12,471 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:13:12,472 INFO SendEventTask pdagent.pdqueue Backing off service key def07f2c6d34d09d00408a5490b545b
2023-07-25 00:13:12,473 INFO SendEventTask pdagent.pdqueue Retrying events in service key def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:13:22,475 INFO SendEventTask pdagent.pdqueue Processing event 1690265484764164_6def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:13:52,504 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:13:52,505 INFO SendEventTask pdagent.pdqueue Backing off service key 6def07f2c6d34d09d00408a5490b545b
2023-07-25 00:13:52,505 INFO SendEventTask pdagent.pdqueue Retrying events in service key 6def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:14:12,509 INFO SendEventTask pdagent.pdqueue Processing event 1690265193185364_def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:14:42,548 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:14:42,549 INFO SendEventTask pdagent.pdqueue Backing off service key def07f2c6d34d09d00408a5490b545b
2023-07-25 00:14:42,550 INFO SendEventTask pdagent.pdqueue Retrying events in service key def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:14:52,552 INFO SendEventTask pdagent.pdqueue Processing event 1690265484764164_6def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:15:22,569 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:15:22,570 INFO SendEventTask pdagent.pdqueue Backing off service key 6def07f2c6d34d09d00408a5490b545b
2023-07-25 00:15:22,570 INFO SendEventTask pdagent.pdqueue Retrying events in service key 6def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:15:42,574 INFO SendEventTask pdagent.pdqueue Processing event 1690265193185364_def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:16:12,602 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:16:12,604 INFO SendEventTask pdagent.pdqueue Backing off service key def07f2c6d34d09d00408a5490b545b
2023-07-25 00:16:12,604 INFO SendEventTask pdagent.pdqueue Retrying events in service key def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:16:22,606 INFO SendEventTask pdagent.pdqueue Processing event 1690265484764164_6def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:16:52,641 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:16:52,643 INFO SendEventTask pdagent.pdqueue Backing off service key 6def07f2c6d34d09d00408a5490b545b
2023-07-25 00:16:52,644 INFO SendEventTask pdagent.pdqueue Retrying events in service key 6def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:17:12,648 INFO SendEventTask pdagent.pdqueue Processing event 1690265193185364_def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:17:42,671 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:17:42,672 INFO SendEventTask pdagent.pdqueue Backing off service key def07f2c6d34d09d00408a5490b545b
2023-07-25 00:17:42,673 INFO SendEventTask pdagent.pdqueue Retrying events in service key def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:17:52,675 INFO SendEventTask pdagent.pdqueue Processing event 1690265484764164_6def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:18:22,711 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:18:22,713 INFO SendEventTask pdagent.pdqueue Backing off service key 6def07f2c6d34d09d00408a5490b545b
2023-07-25 00:18:22,713 INFO SendEventTask pdagent.pdqueue Retrying events in service key 6def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:18:42,717 INFO SendEventTask pdagent.pdqueue Processing event 1690265193185364_def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:19:12,746 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:19:12,747 INFO SendEventTask pdagent.pdqueue Backing off service key def07f2c6d34d09d00408a5490b545b
2023-07-25 00:19:12,748 INFO SendEventTask pdagent.pdqueue Retrying events in service key def07f2c6d34d09d00408a5490b545b after 60 sec
2023-07-25 00:19:22,750 INFO SendEventTask pdagent.pdqueue Processing event 1690265484764164_6def07f2c6d34d09d00408a5490b545b.txt
2023-07-25 00:19:52,776 ERROR SendEventTask pdagent.sendevent Timeout while sending event: <urlopen error timed out>
2023-07-25 00:19:52,777 INFO SendEventTask pdagent.pdqueue Backing off service key 6def07f2c6d34d09d00408a5490b545b
2023-07-25 00:19:52,778 INFO SendEventTask pdagent.pdqueue Retrying events in service key 6def07f2c6d34d09d00408a5490b545b after 60 sec

I So many hours spent on it.Donkey Kong

tracyberges wrote: ↑Tue Aug 08, 2023 4:05 am I So many hours spent on it.2048 cupcakes

This is where the Nagios-PagerDuty integration steps in as a powerful solution.

Hi @zeldaou, thanks for reaching out.

Just to make sure we are all on the same page, are you trying to setup PagerDuty with Nagios Log Server, XI or Core?

I also have this problem. I had a headache thinking about it. connections game

Hi all,

PagerDuty offers a Nagios Integration Guide for Nagios Core and Nagios XI Integration Guide to help with setup.

Also, feel free to open a support ticket to get assistance with this issue.

lgute wrote: ↑Thu Oct 26, 2023 9:45 am Hi all,

PagerDuty offers a Nagios Integration Guide for Nagios Core and Nagios XI Integration Guide to help with setup.
Drive Mad 2
Also, feel free to open a support ticket to get assistance with this issue.

thankss

Hi @andreen,

I am happy to hear you had success integrating with PagerDuty.

Hi @sunflower36002, I can't tell from reading your post if you have a question, or if this is a genuine issue. If you do have a problem please feel free to make another post requesting assistance, otherwise I'm going to lock this thread as it appears to be slightly old and the OP has had their issue resolved.