nagios log server trial license??????

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
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mikercondon
Posts: 3
Joined: Fri Aug 18, 2023 9:41 am

nagios log server trial license??????

Post by mikercondon »

I've installed nagios log server trial ova.
I'm stuck on Final Installation Steps.
Free 30 day trial is checked off, but it won't let me proceed.
It says, "Please fill out the entire form"

How do I get around this??
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ssunga
Posts: 32
Joined: Wed Aug 09, 2023 10:38 am

Re: nagios log server trial license??????

Post by ssunga »

Thanks for reaching out @mikercondon

I tried to reproduce this by installing the NLS OVA and using a free trial, but it seemed to work for me. Is it possible you're not completing the form fields correctly? Did you include an email and password or try different ones?
mikercondon
Posts: 3
Joined: Fri Aug 18, 2023 9:41 am

Re: nagios log server trial license??????

Post by mikercondon »

Is this the correct ova? nagioslogserver-2.1.15-64.ova
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lgute
Posts: 117
Joined: Mon Apr 06, 2020 2:49 pm

Re: nagios log server trial license??????

Post by lgute »

Hi @mikercon, thank you for reaching out.

The unhelpful error message is caused when the Email field is not filled out.

I will create an Issue to get a more helpful error message.

Thank you for bringing this to our attention.
Please let us know if you have any other questions or concerns.

-Laura
mikercondon
Posts: 3
Joined: Fri Aug 18, 2023 9:41 am

Re: nagios log server trial license??????

Post by mikercondon »

Thank you Laura!...that worked.
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lgute
Posts: 117
Joined: Mon Apr 06, 2020 2:49 pm

Re: nagios log server trial license??????

Post by lgute »

You are welcome @mikercondon.

I'm going to mark this thread "solved", to help other users find it.
Please let us know if you have any other questions or concerns.

-Laura
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