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nagios log server trial license??????

Posted: Fri Aug 18, 2023 10:52 am
by mikercondon
I've installed nagios log server trial ova.
I'm stuck on Final Installation Steps.
Free 30 day trial is checked off, but it won't let me proceed.
It says, "Please fill out the entire form"

How do I get around this??

Re: nagios log server trial license??????

Posted: Fri Aug 18, 2023 11:33 am
by ssunga
Thanks for reaching out @mikercondon

I tried to reproduce this by installing the NLS OVA and using a free trial, but it seemed to work for me. Is it possible you're not completing the form fields correctly? Did you include an email and password or try different ones?

Re: nagios log server trial license??????

Posted: Fri Aug 18, 2023 11:57 am
by mikercondon
Is this the correct ova? nagioslogserver-2.1.15-64.ova

Re: nagios log server trial license??????

Posted: Fri Aug 18, 2023 12:01 pm
by lgute
Hi @mikercon, thank you for reaching out.

The unhelpful error message is caused when the Email field is not filled out.

I will create an Issue to get a more helpful error message.

Thank you for bringing this to our attention.

Re: nagios log server trial license??????

Posted: Fri Aug 18, 2023 12:56 pm
by mikercondon
Thank you Laura!...that worked.

Re: nagios log server trial license??????

Posted: Fri Aug 18, 2023 1:03 pm
by lgute
You are welcome @mikercondon.

I'm going to mark this thread "solved", to help other users find it.