Nagios Support Forum

I received an alert that the scheduled local backup failed for one of our systems. I checked all three in the UI and they reported successful backups, including timestamp and backup size. I then went to check /usr/local/nagiosxi/var/components/scheduledbackups.log and noticed the timestamp names for the last backup did not match the last backup. I converted the timestamp and discovered that the log hasn't updated since I upgraded Nagios XI to v5.11.1. I verified that all of our Nagios XI systems are not updating the scheduledbackups.log.

Has anyone else noticed this problem? I'm not sure if this is a bug or something else. I checked the change log for 5.11.2, and didn't see anything that would indicate a fix. I also didn't want to go as far as deleting the scheduledbackups.log without first trying to diagnose the cause.

Any assistance is greatly appreciated.

Thanks...John

Hi @shoreypu, thanks for reaching out.

Backup issues can often be caused by database corruption. This document might help Scheduled Backups No Longer Working.

Thanks Laura, I'll look into that if we receive additional alerts concerning the backup not completing successfully. I now think the issue is related to deleting the oldest backup.

For the log file issue, I found that deleting the scheduledbackup.log recreated a new one, which is now updating.

I'm still monitoring to make sure everything is working as expected.

John