Issue - Acknowledge Problem

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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op-team
Posts: 50
Joined: Fri Jun 02, 2017 6:19 am

Issue - Acknowledge Problem

Post by op-team »

Hi,

Yesterday I successfuly upgraded my XI from 5.10.0 to 5.11.2

I found an error when trying to acknowledge a problem
Capture.PNG
The field 'Author' is not autocompleted and it is not possible to fill it manually

Thank in advance for your help
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sgardil
Posts: 355
Joined: Wed Aug 09, 2023 9:58 am

Re: Issue - Acknowledge Problem

Post by sgardil »

Hey @op-team

Thanks for reaching out and sorry for the inconvenience. This has been noted and there is a fix in for the next release. In the mean time if you want to fix the issue and still have 5.11.2 version, I attached a file to this post and you can unzip the file and replace the current file with the attached file. The file location is /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php . Or if you don't mind getting into the code you can replace all instances of

Code: Select all

<?php echo $current_ccm_alias; ?>
with this code

Code: Select all

<?php echo get_user_attr(0, 'name'); ?>
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op-team
Posts: 50
Joined: Fri Jun 02, 2017 6:19 am

Re: Issue - Acknowledge Problem

Post by op-team »

Hi,

The change have solved the issue
You can close this topic
Thanks
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