Page 1 of 1
I can't use the Dashboard of Nagios Log Server
Posted: Mon Oct 23, 2023 2:33 am
by chiennguyen
Welcome
i'm from Viet Nam
I have purchased and used the license. Software is good. But the server failed. I changed the server, activated the license but can't use the dashboard.
I bought license at the end of 2019, installed version 2.1.2. Please guide me to active and use the version 2.1.2 again
Thanks!
Re: I can't use the Dashboard of Nagios Log Server
Posted: Mon Oct 23, 2023 6:00 pm
by kg2857
Looks like the license is expired as is expected since you said it's 4 years old.
Re: I can't use the Dashboard of Nagios Log Server
Posted: Tue Oct 24, 2023 1:50 am
by chiennguyen
My license is perpetual.
My server has failed. i bought new server to install Nagios Log again.
I only use old version: 2.1.2 when 2019.
Please help me!
Thanks
Re: I can't use the Dashboard of Nagios Log Server
Posted: Tue Oct 24, 2023 3:44 pm
by kg2857
NLS needs internet access to check the license status. If you use a proxy check the admin page, proxy settings. I think the site is assets.nagios.com (or .org).
Re: I can't use the Dashboard of Nagios Log Server
Posted: Tue Oct 24, 2023 9:43 pm
by chiennguyen
Thanks!
I want to use the old version (perpetual license), but still must renew support and maintenance subscription.
Re: I can't use the Dashboard of Nagios Log Server
Posted: Tue Oct 31, 2023 11:49 am
by jsimon
Hi Chien,
It looks like you have found a way forward with this problem, but I wanted to check in with you and see if you need any further assistance.