XI 2024 | Theme Switching Issue

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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snapier3
Posts: 62
Joined: Tue Apr 23, 2019 7:12 pm

XI 2024 | Theme Switching Issue

Post by snapier3 »

When changing between themes the only change is to the login page.
The rest of the interface does not change.
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danderson
Posts: 122
Joined: Wed Aug 09, 2023 10:05 am

Re: XI 2024 | Theme Switching Issue

Post by danderson »

Thanks for reaching out @snapier3,

Where are you changing the setting for the theme? There is both a system default and a user theme.
snapier3
Posts: 62
Joined: Tue Apr 23, 2019 7:12 pm

Re: XI 2024 | Theme Switching Issue

Post by snapier3 »

As nagiosadmin
Admin -> System settings -> Theme Settings

User nagiosadmin has the theme set to default.
I have to go into user and select default again to have the changes take place.

I can set the nagiosadmin theme with user settings without issue.
snapier3
Posts: 62
Joined: Tue Apr 23, 2019 7:12 pm

Re: XI 2024 | Theme Switching Issue

Post by snapier3 »

System upgraded from 5.11.3
Have to apply default to existing users
After apply default it's working as expected

Clean install of 2024R1 does not have this issue
sgardil
Posts: 150
Joined: Wed Aug 09, 2023 9:58 am

Re: XI 2024 | Theme Switching Issue

Post by sgardil »

Hey @snapier3

I just tested this with a fresh install for 5.11.3 and did an upgrade to 2024. I wasn't able to reproduce the issue you are seeing. When I have the user theme to default and then change the system theme it then changed when updating the system settings for a different theme. Could you upload a system profile so we can see if anything looks off in your system?
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danderson
Posts: 122
Joined: Wed Aug 09, 2023 10:05 am

Re: XI 2024 | Theme Switching Issue

Post by danderson »

There must be some sort of race condition that I am not able to replicate.

I'll investigate further and try to replicate this issue. Just to clarify, but theme switching is working as expected for you now, correct?
snapier3
Posts: 62
Joined: Tue Apr 23, 2019 7:12 pm

Re: XI 2024 | Theme Switching Issue

Post by snapier3 »

Yes, Now working as expected.
I chalked it up to the upgrade.
cnorell
Developer
Posts: 66
Joined: Mon Nov 27, 2017 3:08 pm

Re: XI 2024 | Theme Switching Issue

Post by cnorell »

snapier3,

For posterity's sake - did you end up using a fresh install of XI instead of the upgraded instance?

Best Regards,

Cory Norell
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
snapier3
Posts: 62
Joined: Tue Apr 23, 2019 7:12 pm

Re: XI 2024 | Theme Switching Issue

Post by snapier3 »

Server was an upgrade from 5.11.3 to 2024R1 o Centos9 Stream
I have not seen this issue on fresh install.
--SN
cnorell
Developer
Posts: 66
Joined: Mon Nov 27, 2017 3:08 pm

Re: XI 2024 | Theme Switching Issue

Post by cnorell »

Roger that. Thanks for the context, we'll keep it in mind moving forward.

Best Regards,

Cory Norell
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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