Why my Nagios licensing showing expired 1969

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Muizz
Posts: 2
Joined: Sun Dec 17, 2023 10:09 pm

Why my Nagios licensing showing expired 1969

Post by Muizz »

Anyone with the knowledge for this matter, would appreciate your response.
The license is activated and updated.
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kg2857
Posts: 237
Joined: Wed Apr 12, 2023 5:48 pm

Re: Why my Nagios licensing showing expired 1969

Post by kg2857 »

Check your proxy settings and whitelist.
Muizz
Posts: 2
Joined: Sun Dec 17, 2023 10:09 pm

Re: Why my Nagios licensing showing expired 1969

Post by Muizz »

Do you mean whitelist the proxy inside Nagios or on network security side?
cnorell
Developer
Posts: 65
Joined: Mon Nov 27, 2017 3:08 pm

Re: Why my Nagios licensing showing expired 1969

Post by cnorell »

Muizz,

What operating system and version are you running? I'll see if I can replicate the issue on my end.

And does everything still work as expected?

Best Regards,

Cory Norell
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
kg2857
Posts: 237
Joined: Wed Apr 12, 2023 5:48 pm

Re: Why my Nagios licensing showing expired 1969

Post by kg2857 »

Muizz wrote: Sun Dec 17, 2023 11:57 pm Do you mean whitelist the proxy inside Nagios or on network security side?
The nagios server needs to connect to a nagios web server on the internet to check the license status. If it can't connect to that site the license check will fail.
The nagios server has a proxy setting in the admin section.
If you have a proxy blocking access to the nagios web site, the license check will fail.
cnorell
Developer
Posts: 65
Joined: Mon Nov 27, 2017 3:08 pm

Re: Why my Nagios licensing showing expired 1969

Post by cnorell »

If you want to do a quick check, you can attempt to ping api.nagios.com from the server XI is running on.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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