No Confirmation Received for Nagios XI Purchase

[Jawwal Pay]

Hello Dears,


I hope this email finds you well.

I am writing to bring to your attention an issue we have encountered. We recently submitted a purchase for Nagios XI, and the corresponding amount has been deducted from our account. However, we have not received any confirmation or information regarding the purchase.

account Number : 46089
licenses ending on : OTPUVS

Could you please investigate this matter urgently and provide us with the necessary details, including confirmation of the purchase and any relevant documentation?

Your prompt assistance in resolving this issue is highly appreciated.

Regards,

[lgute]

Hi @Jawwal Pay,

I am sorry to hear you are having issues. I will pass your concerns along to our support team.