Page 1 of 2
Manual Installation Failure
Posted: Tue Aug 10, 2010 1:19 pm
by adam_baldwin
No matter what I try (Fedora 12, 13 or CentOS 5.4, 5.5) I get the following errors while following the manual installation instructions. I have tried both the stable and devel on all of the platforms with the same results. I'm using the images provided by Rackspacecloud since I am unable to host it myself at this time. Is there any better / more through installation instructions / requirements that I can follow to get this installed?
[root@nagios1 nagiosxi]# ./3-dbservers
Initializing PostgresQL...
postgresql: unrecognized service
Starting PostgresQL...
postgresql: unrecognized service
cp: cannot create regular file `/var/lib/pgsql/data/pg_hba.conf': No such file or directory
Restarting PostgresQL...
postgresql: unrecognized service
Starting MySQL...
mysqld: unrecognized service
Setting MySQL root password...
./3-dbservers: line 36: mysqladmin: command not found
MySQL root password set to: nagiosxi
[root@nagios1 nagiosxi]#
Re: Manual Installation Failure
Posted: Tue Aug 10, 2010 3:21 pm
by tonyyarusso
Sounds like you haven't yet installed PostgreSQL and MySQL, which is done by the -prereqs script. The scripts needs to all be executed in numerical order, and if an error occurred during a step that needs to be addressed before going on. So, you'll need to find out why the database servers were not installed first.
Re: Manual Installation Failure
Posted: Wed Aug 11, 2010 10:55 am
by mmestnik
This is typical of an install on 64bit. Make sure to use 32bit operating system, as many of the nessisary packages do not get built on 64bit platforms.
Re: Manual Installation Failure
Posted: Wed Aug 11, 2010 1:00 pm
by adam_baldwin
I managed to make it past this step. I had to first update fedora 13 using 'yum update' before running the installation process.
Now I get to the final Access Nagios XI screen and when clicked it goes to a blank page.
HTTPD error log shows the following.
[Wed Aug 11 17:58:59 2010] [error] [client XX.XX.XX.XX] PHP Parse error: syntax error, unexpected $end in /usr/local/nagiosxi/html/includes/errors.inc.php on line 39, referer:
http://XXX.XXX.XXX.XXX/
Thoughts or other data to gather to assist with troubleshooting?
Re: Manual Installation Failure
Posted: Wed Aug 11, 2010 1:36 pm
by mmestnik
What browser? Try using FireFox.
Never seen that error b4.
Re: Manual Installation Failure
Posted: Wed Aug 11, 2010 1:48 pm
by adam_baldwin
It's not a browser specific error. That's server side PHP rendering issue. Tried alternative browsers with no luck.
Re: Manual Installation Failure
Posted: Wed Aug 11, 2010 2:17 pm
by mmestnik
I pointed our developers at the error and they will try and identify the issue... If it's not a bug in the code we would be running out of debugging options.
I'd just rather believe that $end was some JavaScript that was not run, then the alternative that you have file-system corruption. I wonder how many others have the same errors.inc.php as you.
Re: Manual Installation Failure
Posted: Thu Aug 12, 2010 12:06 am
by adam_baldwin
The short version of the php tags in the errors.inc.php once the <? tags were replaced with <?php this particular error went away. Apparently the php.ini that I was using had short_open_tag=Off, which is preferable for production
Re: Manual Installation Failure
Posted: Thu Aug 12, 2010 12:53 pm
by tonyyarusso
Which file(s) were using short tags? All of them?
Re: Manual Installation Failure
Posted: Thu Aug 12, 2010 12:56 pm
by adam_baldwin
Not all of them, but I stopped at fixing 2 of them. As I fixed one, I was able to login and then another one popped up with the same issue. I realized that I had probably missed something in the php.ini when I checked that earlier.
I went back and combed the php.ini for that setting, as I had missed it the first time and sure enough it was set to off. Might be a good thing to check for / set in the installation scripts.