Nagios Support Forum

Hello,

I am having an issue with my NagiosXI install. Per the install docs, I put this on a Red Hat 6.2 fresh install. This box is only running Nagios, and the needed services that support Nagios.

Currently I am having an issue with user ID's not being about to Acknowledge, or Disable notification of a Server or Host group. I am able to disable notification single services or hosts. I have looked at the cgi.cfg and I have read the docs concerning this file. Still no luck.

Is there anything else I should be looking at?

Here is what my cgi.cfg looks like:

# MODIFIED
default_statusmap_layout=6


# UNMODIFIED
action_url_target=_blank
authorized_for_all_host_commands=nagiosadmin,nagiosadmin,appuser,appuser
authorized_for_all_hosts=nagiosadmin,nagiosadmin,appuser,appuser
authorized_for_all_service_commands=nagiosadmin,nagiosadmin,appuser,appuser
authorized_for_all_services=nagiosadmin,nagiosadmin,appuser,appuser
authorized_for_configuration_information=nagiosadmin,nagiosadmin,appuser,appuser
authorized_for_system_commands=nagiosadmin,nagiosadmin,appuser,appuser
authorized_for_system_information=nagiosadmin,nagiosadmin,appuser,appuser
default_statuswrl_layout=4
escape_html_tags=1
lock_author_names=1
main_config_file=/usr/local/nagios/etc/nagios.cfg
notes_url_target=_blank
physical_html_path=/usr/local/nagios/share
ping_syntax=/bin/ping -n -U -c 5 $HOSTADDRESS$
refresh_rate=90
show_context_help=0
url_html_path=/nagios
use_authentication=1
use_pending_states=1
use_ssl_authentication=0

Permission on the cgi.cfg are: -rw-rw-r-- 1 apache nagios

What are the Security Settings set for this user found in
Admin -> Manage Users -> Edit

Authorization Level: Admin
Can see all hosts and services: checked
Can (re)configure hosts and services: checked
Can control all hosts and services: checked
Can see/control monitoring engine: checked
Can access advanced features: checked

Its like this for all users defined on the server, and all the users are having the same issue.

What version of XI are you running?

Also, if you go to Admin -> Performance Settings -> Pages Tab are any boxes checked?

I kind of remember a bug like this, but I believe it was resolved a couple versions ago.

Hi Scott,

NagiosXI 2011R3.2

There are no boxes checked on the Pages Tab.

I just came to know that we have one other user who is working. We removed my user ID, we re-created my ID, it still does not work. Created a new user ID called wayne and it works just fine. We cloned a user ID that also works.

Could something have been wrong with my original ID? Is there something I need to clean up?

Thanks,

Wayne

is your user listed in the authorized_for_* section of the cgi.cfg?

Yes both old and new ID are in the cgi.cfg. Old ID still does not work, new ID works like a charm.

What version of XI are you running?

Hi Scott,

NagiosXI 2011R3.2

Can you run the following:
And post the output from: