Nagios Support Forum

Good morning, all.

For the purposes of migrating from CentOS 7 to RHEL, we have created 3 new RHEL 9.3 VMs and installed the latest version of Nagios XI on each one. My question is, when I go to the new Nagios XI sites, I am prompted for 'License Settings'. I'm not sure what to do here since we already have production, dev and DR servers using our current license. Which option -- Trial, Licensed, Free (Limited) -- should I choose?

Thank you.

Steve

Thanks for reaching out @vornado,

The process is to contact [email protected] since you are an existing customer. The CSM will assign you a trial key that you can add to the new installation. However, you will still need to have an extra activation added by the CSM so that when you restore the backed up XI and activate the license, it will function properly. Once you have completed the migration, you will want to contact your CSM again to remove the old IP from the activation list.

Let me know if you have any further questions.