Upgrade from 5.11.3 to 2024R1.1.1 says complete but not upgraded

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Post Reply
KarenJ
Posts: 2
Joined: Thu Jul 26, 2018 12:36 pm

Upgrade from 5.11.3 to 2024R1.1.1 says complete but not upgraded

Post by KarenJ »

I am running Nagios 5.11.3 on RHEL8 and I'm trying to upgrade to 2024R1.1.1. Everything seems to work fine but I'm still at 5.11.3. I've tried from the GUI, from the command line, manually and as an RPM. Results are the same but I'm still at 5.11.3. Any ideas?
jsimon
Posts: 105
Joined: Wed Aug 23, 2023 11:27 am

Re: Upgrade from 5.11.3 to 2024R1.1.1 says complete but not upgraded

Post by jsimon »

Hi @KarenJ,

I'm hoping to get a little more info about what you see when you run these various upgrade methods. When you say it works fine, what does that look like? Additionally, can you check in /usr/local/nagiosxi/tmp for an "upgrade.log" file? If that is there, please let us know the contents.
User avatar
lgute
Posts: 117
Joined: Mon Apr 06, 2020 2:49 pm

Re: Upgrade from 5.11.3 to 2024R1.1.1 says complete but not upgraded

Post by lgute »

Hi @KarenJ, thanks for reaching out.

I tried duplicating your issue using RHEL 8.9 with XI 5.11.3 and then upgrading to 2024R1.1.1, with no luck duplicating your issue.

What does the following command give you?

Code: Select all

cat /usr/local/nagiosxi/var/xiversion
Please let us know if you have any other questions or concerns.

-Laura
Post Reply