Page 1 of 1
notifications stopped for some reason
Posted: Thu Apr 25, 2024 11:08 am
by JohnFLi
we have been using nagios for many years... notifications usually worked just fine. for some reason, they just stopped.
I go to admin/email settings and have it 'send a test email' and it works just fine. Even Exchange message trace shows it arrived
When I look the notifications that nagios sent (which does show it sent to all the correct people), nothign arrives) nothign arrives in the mailbox from nagios....even message trace shows nothing.
Any ideas why it suddenly stopped working as nothign has changed.
my version of nagios is: Installed Version: 5.11.3
Re: notifications stopped for some reason
Posted: Thu Apr 25, 2024 11:15 am
by jmichaelson
How do you have the email settings configured? Can you check the mailer logs (The location will depend on how the system is configured to send mail) and see if anything is being sent? After we know how the email settings are configured, I can dive deeper into what to look for and where for you.
Re: notifications stopped for some reason
Posted: Thu Apr 25, 2024 11:39 am
by JohnFLi
here is how it is set
outbound.jpg
inbound.jpg
in the phpmailer.log the last handfull of line reads (I did not edit any of this lines)
Code: Select all
[04-03-2024 09:40:43] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 09:40:43] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 09:40:43] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 09:40:43] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 09:40:44] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 09:40:44] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Mobile Text
[04-03-2024 10:55:38] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 10:55:38] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 10:55:38] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 10:55:38] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 10:55:38] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Email
[04-03-2024 10:55:38] Message sent! (method=sendmail), Referer: includes/components/xicore/xicore.inc.php > Event Handler Notification Mobile Text
[04-25-2024 08:35:43] Message sent! (method=sendmail), Referer: admin/testemail.php
[04-25-2024 09:03:49] Message sent! (method=sendmail), Referer: admin/testemail.php
[04-25-2024 09:03:58] Message sent! (method=sendmail), Referer: admin/testemail.php
[04-25-2024 09:04:00] Message sent! (method=sendmail), Referer: admin/testemail.php