Nagios Support Forum

Hello!

I'm manually installing a new instance of XI, version 5.11.3, on Ubuntu 22.04 to migrate an instance from CentOS 7.

I'm using the "fullinstall" script to initiate the install from an uncompressed tar.gz in the /tmp/nagiosxi folder. The install hangs when the Net::DNS Perl module build is running through tests, specifically on the t/08-IPv4.t test. I've let it run for hours, with no apparent progress.

This has also happened to me when attempting the same install (same version) on CentOS.

Is this an issue I can work around in some way? I'm installing to a virtual machine on the Nutanix AHV hypervisor, and I've tried using the VMware virtual machine OVA after converting the virtual disk to qcow2, but haven't been successful booting that image on this hypervisor.

Any other information needed? Thanks for your attention!

Well, this is interesting...

I created a clean OS install again and re-ran the fullinstall script. It appeared to hang at the same place, but has now completed.

asbmosaic wrote: ↑Wed Aug 28, 2024 2:32 pm Well, this is interesting...

I created a clean OS install again and re-ran the fullinstall script. It appeared to hang at the same place, but has now completed.

Hey @asbmosaic

Since the installation was hanging but eventually completed, it does suggest that the issue could be related to a temporary network problem or a temporary issue with the Perl module provider experiencing downtime. Did the issue solve its self eventually or is there other issues you were having?

sgardil wrote: ↑Thu Aug 29, 2024 10:59 am
Hey @asbmosaic

Since the installation was hanging but eventually completed, it does suggest that the issue could be related to a temporary network problem or a temporary issue with the Perl module provider experiencing downtime. Did the issue solve its self eventually or is there other issues you were having?

The installation did eventually complete.

However, I had the same behavior with the same test within the installation/test execution of this Perl module on previous attempts, some of them weeks ago. The module itself had already been downloaded and the module installation process was being executed, with the hang consistently happening during the execution of the "t/08-IPv4.t" test.

I'm just not curious enough to parse the code of that test to figure out what may be causing the hang. I just hope I don't have to do this installation too many more times before I get migrated off CentOS 7.

@asbmosaic and @sgardil ~

I've seen a few other reports noting the same thing, but I haven't seen any newer than July 3, 2025. I believe that the updates made in version 1.5.1 of the Perl module https://metacpan.org/dist/Net-DNS/changes may have actually fixed the issue upstream from the XI installer. The latest version of that Perl module is now 1.5.2.

I tried 5 times to reproduce the issue over the last few days, and was unable to see it. From the install log, these are the durations for each of the test installs of that module running inside the XI install script:

• 47 wallclock secs

• 41 wallclock secs

• 54 wallclock secs

• 47 wallclock secs

• 51 wallclock secs

If you are still experiencing the issue, please reach out again. Thanks!

-Doug