One-off Send Alert to Contact?
Posted: Fri Oct 04, 2024 10:14 am
Is there any way to manually send a one-off notification to someone of a condition I find in the console?
Scenarios: a) Person(s) is configured for notification, but the alert remains un-addressed (maybe they overlooked their notification). Can I manually remind them, resend it? b) Person(s) are not configured for notification, but I think they would should be made aware ad-hoc. Can I manually send to them?
I looked at Send Custom Notification, but I cannot direct notification to a specific contact. The best it offers is Broadcast, which as I read the help would notify all of my contacts -- not what I want.
If this is not possible, I request this as a feature.
Thanks
Scenarios: a) Person(s) is configured for notification, but the alert remains un-addressed (maybe they overlooked their notification). Can I manually remind them, resend it? b) Person(s) are not configured for notification, but I think they would should be made aware ad-hoc. Can I manually send to them?
I looked at Send Custom Notification, but I cannot direct notification to a specific contact. The best it offers is Broadcast, which as I read the help would notify all of my contacts -- not what I want.
If this is not possible, I request this as a feature.
Thanks