Nagios Support Forum

After upgrading Nagios XI from R1.1.3 to R1.3.1, some aspects of the web interface have become significantly slower.

For instance:

* Viewing services under the Services tab can take up to 120 seconds.
* Once in the services view, the search bar becomes unresponsive. To reset it, we must return to the Home page.
* Viewing certain graphs also experiences similar delays.

Despite these issues, there are no relevant error messages in nagios.log, syslog, or apache.log.

System load: Remains unchanged after the upgrade.
System memory: Very similar after the upgrade.

Before the upgrade, everything functioned normally, and the upgrade process was completed without errors.
We are running Nagios XI R1.3.1 on the Ubuntu 22.04.3 LTS VM with 8 cores and 32 GB of memory!

What would be the best approach to troubleshoot this issue?

Thanks for reaching out,

It's hard to know exactly what would be causing this issue without taking a closer look at your system. I suggest opening a case with Support. You can find information on how to do that here.

Are there any other log files, apart from nagios.log apache.* and syslog that one would normally check?