Negative Percentage on my E: Disk Drive Service

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Pablo_Gurmi
Posts: 2
Joined: Tue Dec 03, 2024 11:42 am

Negative Percentage on my E: Disk Drive Service

Post by Pablo_Gurmi »

Hello, I have an issue with the Nagios XI dashboard. When I try to check the service for my E: drive on a server, it shows a negative percentage. I should clarify that my drive has a capacity of 40 TB, and the details display this message:

E:\ Label: """" Serial Number """":
-80% used (20052082MB / -2514834MB) (<80%) : OK


I tried deleting the service and reconfiguring it but i had the same problem.
Any Solutions?
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jmichaelson
Posts: 265
Joined: Wed Aug 23, 2023 1:02 pm

Re: Negative Percentage on my E: Disk Drive Service

Post by jmichaelson »

What kind of check are you using for it? e.g., NCPA? It's looking like the problem is that the drive is showing a negative capacity, indicative of the disk size overflowing some integer value somewhere. I'm trying to get an idea of where to start looking.
Please let us know if you have any other questions or concerns.

-Jason
Pablo_Gurmi
Posts: 2
Joined: Tue Dec 03, 2024 11:42 am

Re: Negative Percentage on my E: Disk Drive Service

Post by Pablo_Gurmi »

Hi sorry for no response i used SNMP but i resolved the issue upgrading a plugin of check_snmp_storage.pl and deleting the old one
sgardil
Posts: 272
Joined: Wed Aug 09, 2023 9:58 am

Re: Negative Percentage on my E: Disk Drive Service

Post by sgardil »

Pablo_Gurmi wrote: Wed Dec 04, 2024 2:45 pm Hi sorry for no response i used SNMP but i resolved the issue upgrading a plugin of check_snmp_storage.pl and deleting the old one
Glad to hear you found a solution and thanks for sharing for others to also find. I'll go ahead and mark this as completed. If there's anything else we can help with let us know!
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