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With SSO on, users cannot update their email addresses
Posted: Thu Mar 27, 2025 12:53 pm
by adamsj
A user reported this to me today, and I've confirmed it: With SSO active, a user cannot update their email address. They get an error saying "Please enter your current password to change password or email." Any thoughts on how to fix this?
Re: With SSO on, users cannot update their email addresses
Posted: Fri Mar 28, 2025 3:58 pm
by lgute
Hi
@adamsj,
Thanks for reaching out. I will check with the team, to see if this is a known issue.
In the meantime, I created an issue so we can get this problem addressed. Once the issue is fixed, the line in the Changelog will be identified as [GL:XI#1782].
This may be a more complicated issue than can be quickly addressed in this forum. To get more help, please open a support ticket here:
https://support.nagios.com/, so our support team can help you.
Re: With SSO on, users cannot update their email addresses
Posted: Thu Apr 17, 2025 10:13 am
by lgute
Hi
@adamsj,
We need a bit more information to duplicate this issue. Built in SSO for XI has not officially been released yet. Is this a third party SSO solution or could this be an OAuth or AD/LDAP issue?