Nagios Support Forum

We are using pagerduty for notifications and escalations, which is all working as expected, save for though i have set notification interval to 0 via a service template, we get another notification hours later.

looking at inherited configuration, it states there is no multiple alerts, i believe the incident itself is aging off, because there is no direct acknowledgment on the nagios level. since the warning or critical state still exists, it sees it as a new event, and triggers another, new event.

i am sure this setting can be altered in core, but don't seem to be able to find it.

thoughts?

ah, the status was actually changing between warning and critical, thus creating new alerts. kindly disregard.