Nagios Support Forum

I am working on an upgrade of Nagios and currently have 2024R1.4.3 on Redhat 9. I encountered an issue with which I believe has been resolved in 2024R1.4.4, however when I try to perform an upgrade via either CLI or GUI, I get an error message ERROR: Could not determine currently installed version of Nagios XI!

Nagios XI Upgrade Log
==========================
DATE: Thu 12 Jun 13:40:16 GMT 2025

DISTRO INFO:
RedHatEnterpriseServer
9.6
x86_64


Archive: sourceguardian/ixed4.lin.x86-64.zip
inflating: /usr/lib64/php/modules/ixed.8.0.lin
Sourceguardian extension found for PHP version 8.0
Removing backup loader...
grep: : No such file or directory
grep: /afs: Is a directory
grep: /bin: Is a directory
grep: /boot: Is a directory
grep: /dev: Is a directory
grep: /etc: Is a directory
grep: /home: Is a directory
grep: /lib: Is a directory
grep: /lib64: Is a directory
grep: /media: Is a directory
grep: /mnt: Is a directory
grep: /opt: Is a directory
grep: /proc: Is a directory
grep: /root: Is a directory
grep: /run: Is a directory
grep: /sbin: Is a directory
Sourceguardian extension already in php.ini
Checking required prereqs...
Please wait...

ERROR: Could not determine currently installed version of Nagios XI!
[root@cr-dev-nagios2 nagiosxi]#

Any assistance appreciated.

[root@cr-dev-nagios2 nagiosxi]# cat /usr/local/nagiosxi/var/xiversion
###################################
# DO NOT DELETE THIS FILE!
# Nagios XI version information
###################################
full=2024R1.4.3
major=2024R1
minor=4.3
releasedate=2025-05-21
release=60403