Nagios Support Forum

Hi, I just upgraded to R2-1 from R1.3. No errors during upgrade. Afterwards, cycled mysql, nrpe, httpd and nagios just because. All is running as normal. But the UI is still showing I'm at ver 2024R1.3, and and update to 2024R2 is available.

Thought to run ./upgrade again, but got this result.

Offline - nagiosxi 67 MB/s | 4.8 MB 00:00
Last metadata expiration check: 0:00:01 ago on Tue 05 Aug 2025 10:50:16 AM EDT.
Package nagiosxi-2024R2-1.el9.x86_64 is already installed.
Dependencies resolved.
Nothing to do.
Complete!

Nagios XI Upgrade Complete!
---------------------------

Why is my UI not showing it is updated? Did it not really update? Updated my -dev host several weeks ago, and had no problem.

Thanks.

EDIT: Went looking at files to see if I REALLY upgraded and in xi-sys.cfg find this line: xiver='2024r2'

Hi @gregbeyer,

Thanks for reaching out and reporting this. This may be a "known issue" that occasionally happens with offline upgrades.

You can try this and if you are still having issues please open a support ticket, to get more help.

Hi, I realize I didn't explain that this was an offline upgrade. I downloaded a tar, then followed the upgrade instructions. https://repo.nagios.com/?repo=offline.

So I have a /tmp/rpms/nagiosxi dir, containing:

-rwxr-xr-x 1 root root 1206 Jul 2 15:08 fullinstall
-rw-r--r-- 1 root root 2472 Jul 2 15:08 GPG-KEY-NAGIOS-V3
drwxr-xr-x 5 root root 532480 Aug 6 15:07 offline-nagiosxi
-rwxr-xr-x 1 root root 3857 Jul 2 15:08 upgrade

don't have an rpmupgrade

Sorry I wasn't clear at the outset.

I've tried this and you need to move into the offline-nagiosxi folder. The commands run, but still no change to the version number.