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2024R2.2.1 PDF Reports Bug
Posted: Fri Sep 12, 2025 10:31 am
by shoreypu
I recently upgraded to 2024R2.2.1 in our QA environment, looking for a stable version of 2024R2, and in my testing, I discovered that I am unable to download PDF reports again. My daily report came in this morning at 0kb. If I try to download any reports as a PDF, I never get back any type of response.
I previously reported a similar issue, however this time I cannot find any log information to try and narrow down the cause. I'm running RHEL 9 and I am back to using the default config for generating PDF Reports, after upgrading to 20242.1.
Thanks in advance.
Re: 2024R2.2.1 PDF Reports Bug
Posted: Tue Sep 16, 2025 4:45 pm
by zrobinson
Hi, we've changed packages for report generation, which could result in your machine missing the required package. Running the following commands in the XI server's terminal should resolve the issue.
Code: Select all
wget https://dl.google.com/linux/direct/google-chrome-stable_current_x86_64.rpm
sudo dnf install -y ./google-chrome-stable_current_x86_64.rpm
Please let us know if you have any further questions or problems!
Thanks,
Zachary Robinson
Re: 2024R2.2.1 PDF Reports Bug
Posted: Wed Sep 17, 2025 7:09 am
by shoreypu
Zachary,
Just to confirm, Nagios is officially switching from Chromium to Chrome? I know that was a temporary workaround when I previously had an issue.
This creates a headache for us because Redhat does not support Chrome, so I need something official to submit to our systems team.
Thanks...John
Re: 2024R2.2.1 PDF Reports Bug
Posted: Wed Sep 17, 2025 10:54 am
by DoubleDoubleA
Hi John,
I get that it's a headache for you, and I wish we had a better solution at this time. From what I understand, Chromium dropped the pdf support, and we're left with pointing people to Chrome. Internally, none of us enjoy how we're providing pdf functionality and we are continually looking for a better solution.
Aaron
Product Development Manager
Re: 2024R2.2.1 PDF Reports Bug
Posted: Thu Sep 18, 2025 8:00 am
by shoreypu
Aaron,
Understandable. I just needed to point something for our Systems and ISO teams when we want to open some holes in the system.
I also check the config late yesterday and saw the config was now set to Chrome.
John