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RESOLVED: Notification History Report Not Working - Neptune
Posted: Fri Sep 19, 2025 7:52 am
by wneville
I get a blank screen when I click 'View Service Notifications' when using the Neptune theme. With theme set to Modern, the same service notification history properly displays. I saw no relevant logs in ssl/httpd error logs
Anyone run into this and find out why?
Re: Notification History Report Not Working - Neptune
Posted: Fri Sep 19, 2025 11:57 am
by lgute
Hi
@wneville,
Thanks for reaching out. What version of XI are you running and on what distro/version?
Re: Notification History Report Not Working - Neptune
Posted: Mon Sep 22, 2025 7:07 am
by wneville
Hey - I am running NagiosXI 2024R2.1 on RHEL8
Re: Notification History Report Not Working - Neptune
Posted: Mon Sep 22, 2025 10:45 am
by lgute
Hi
@wneville,
SInce you are running RHEL 8, the PHP errors are usually in /var/log/php-fpm/www-error.log. Is that where you are looking for errors?
I am trying to duplicate this issue, so I have XI 2024R2.1 installed on RHEL 8. Are you seeing the
Service Notifications title? How about the
No matching results found. Try expanding your search criteria. text or is the whole "inner" page blank?
Was this a new install or an upgrade? If upgrade, what version did you upgrade from?
Re: Notification History Report Not Working - Neptune
Posted: Wed Oct 01, 2025 3:44 pm
by wneville
Just went back to check this again after upgrading to 2026R1 and realized my own stupidity. I have auto-run reports disabled and didn't realize the report options were rolled up into the gear wheel in the Neptune theme. Nothing was wrong, I just needed to select my options and hit 'Apply and Run' .... I was expecting the options to appear in a banner along the top of the screen like in the Modern theme... so sorry to have wasted your time!
You may lock this thread
Re: Notification History Report Not Working - Neptune
Posted: Fri Oct 03, 2025 1:14 pm
by lgute
No problem
@wneville. Thanks for the update!