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Entra error for all users but myself- Selected user is not registered in Nagios XI.

Posted: Mon Dec 01, 2025 3:09 pm
by jkimmel
Setup SSO in test and PRD environments using the guide. Made sure permissions were set "user.read and user.read.all" and "consent was granted". My SSO account works fine but all the other users click the "Sign in with Microsoft" and after entering creds or already being authenticated are met with a screen that says "Selected user is not registered in Nagios XI." I also verified the users are created after the import process. They are listed as SSO --- usernamehere

Re: Entra error for all users but myself- Selected user is not registered in Nagios XI.

Posted: Tue Dec 02, 2025 12:38 pm
by bbahn
Hello @jkimmel,

It seems you set up at least one user correctly. Are you sure you set up the other users correctly? Prior to the coming 2026R1.1 release, each AAD user needs to be linked to an XI user individually. What does your SSO configuration look like?