Nagios Support Forum

I ran web interface based upgrade and it indicates successful upgrade but nothing has changed as far as I can tell. Still indicates version 2026R1.0.1 and update available. What's going on here?

From log:

---- Starting Nagios XI Upgrade ----
Cleaning up temp directory...
RPM Install detected, switching to yum update
Updating Subscription Management repositories.
Red Hat Enterprise Linux 9 for x86_64 - AppStre 85 kB/s | 4.5 kB 00:00
Red Hat Enterprise Linux 9 for x86_64 - BaseOS 77 kB/s | 4.1 kB 00:00
EPEL 50 kB/s | 2.3 kB 00:00
Dependencies resolved.
Nothing to do.
Complete!

Hello,

This appears to just be the result of dnf update or yum update not the completion of the whole upgrade. If the web upgrade is failing please try manually upgrading by following the instructions in this documentation https://assets.nagios.com/downloads/nag ... I-2024.pdf.

If you have anymore questions or concerns let me know.

- Caleb

I get the same output if I manually install per those instructions:

# ./upgrade
RPM Install detected, switching to yum update
Updating Subscription Management repositories.
Repository codeready-builder-for-rhel-9-x86_64-rpms is listed more than once in the configuration
Red Hat Enterprise Linux 9 for x86_64 - AppStream (RPMs) 84 kB/s | 4.5 kB 00:00
Red Hat Enterprise Linux 9 for x86_64 - BaseOS (RPMs) 82 kB/s | 4.1 kB 00:00
EPEL 52 kB/s | 2.3 kB 00:00
Dependencies resolved.
Nothing to do.
Complete!

So from inspecting ./upgrade script it looks like the script has determined it was an offline installation ( because we had not yet opened the firewall).

/usr/local/nagiosxi/var/xi-itype = Offline

How do I upgrade from the network going forward?

Dave

If this is indeed intended to be an offline install and you need to upgrade it follow these instructions https://assets.nagios.com/downloads/nag ... ffline.pdf. If you are using an RPM for install which it partially looks like you are you may want to try running ./rpmupgrade. Otherwise some other steps for RPM installations and offline installs are here https://repo.nagios.com/?repo=offline.

- Caleb

I ran web interface based upgrade and it indicates successful upgrade but nothing has changed as far as I can tell. Still indicates version 2026R1.0.1 and update available. What's going on here?

Hey @seraphina25,

We are aware of an issue within the upgrade process - specifically the offline/rpm process - that is resulting in upgrades falsely informing of a completed upgrade, despite no changes to the actual product. I am currently working on diagnosing the issue, at the very least to include more thorough and proper error handling so as to not falsely inform you.

In the meantime, one solution that has worked for a couple has been to run the following command
rpm2cpio nagiosxi* | cpio -idmv
cd tmp/nagiosxi
chmod +x rpmupgrade
./rpmupgrade

If the UI still thinks an update is available but the upgrade did occur, you can manually reset the upgrade status in the database (rarely needed). Idk if this would help but https://library.nagios.com/docs/nagios- ... -Solutions

davemulv1 wrote: ↑Tue Jan 13, 2026 3:32 pm So from inspecting ./upgrade script it looks like the script has determined it was an offline installation ( because we had not yet opened the firewall).

/usr/local/nagiosxi/var/xi-itype = Offline

How do I upgrade from the network going forward?

Dave

Is there a way to have the upgrade work on-line after originally doing an offline installation?

Dave