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Object does not exist after restore

Posted: Fri Mar 20, 2026 9:32 am
by davemulv1
Trying to get off a server with offline installation. We setup a new server and installed the same version of NagiosXI on it (2026R1.0.1). Did a backup of the old server and restored the backup on the new server per the instructions at

https://assets.nagios.com/downloads/nag ... -2024.pdf

Everything looks like it ran properly, and it looks like all of our hosts and services are present in the lists but when I click on any service I get "Object does not exist" error in the GUI.

Thanks,

Dave

Re: Object does not exist after restore

Posted: Fri Mar 20, 2026 10:55 am
by bbahn
Hello @davemulv1,

Have you tried repairing the database? https://assets.nagios.com/downloads/nag ... abases.pdf

It's hard to say for sure without digging in deeper, but that seems the most likely cause to me.

Re: Object does not exist after restore

Posted: Fri Mar 20, 2026 11:39 am
by davemulv1
Awesome! That seems to have corrected the issue.

Got another likely DB related issue. Although the DB repair came back with no hard errors, when I look at service status in the GUI I have somehow managed to get this one entry at the top of the list that has a blank hostname and service name of '0'. If I click on that '0' link I get an object does not exist error in the GUI. Can't find it in the core config manager. Any tips on getting rid of that?
Screenshot 2026-03-20 122836.png
Thanks,

Dave