Nagios Support Forum

nagios techs,

when i attempt to apply the config through the XI interface, i get an error. it says that a contact is a duplicate. but it doesnt appear anywhere else that i can find. this is a very visible demo that i need to get back onside for a Proof of Concept.

can you help?

beaver.

In CCM under contacts what happens when you click the "i" info button at the end of the contact detail? This should tell you everywhere a contact is used? May help you troubleshoot the issue..

not really.

this is the error that i get

Warning: Duplicate definition found for contact 'xi_default_contact' (config file '/usr/local/nagios/etc/contacts.cfg', starting on line 79)
Error: Could not add object property in file '/usr/local/nagios/etc/contacts.cfg' on line 80.
Error processing object config files!

there is no 'xi_default_contact' in that cfg file.

further to that, i cant roll back the config
further still, it works and checks out in core and command line.

Is there any way to delete the NagiosQL database entirely and have it rebuilt by the config files? I really dont have the luxury of having this offline. I would simply rebuiled the server but i need the metrics we have gathered thus far.

You probably imported the config files from the "static" directory into Nagios XI. Now you have the "xi_default_contact" in the static directory AND in the database as well, so you are not able to apply configuration.

You can resolve this by running the following command and then Applying configuration

that was only after it errored out to begin with with that message. how can i wipe the db? whats the fix here?

posted too fast, thanks for the fix... configuration applied. cheers.